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Privacy Policy

Last Updated: February 5, 2026

Training Data Transparency

API content stored 5 minutes, then used to train routing models (opt-out available)

Limited Storage

Content stored only 5 minutes for training, then deleted

Full Transparency

Complete visibility into what data we collect and why

Your Data, Your Control

Delete your account and data anytime

Agent Run Observability

Full visibility into every agent execution — debug, inspect, and export your runs

1. Introduction

Agentlify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI model routing service.

2. Information We Collect

2.1 Account Information

What we collect:

  • Email address (from Google OAuth or direct login)
  • Display name (from Google profile)
  • Firebase User ID (unique identifier)

Legal basis: Contract performance, legitimate interests

2.2 Usage Data & Training

Metadata we collect:

  • Timestamp, model selected, token counts, latency, cost
  • Success/failure status, router ID used
  • Dashboard activity (page views, feature usage)

API Content (for training):

  • ✅ API request content (prompts, messages) - stored 5 minutes
  • ✅ API response content (completions, text) - stored 5 minutes
  • ✅ After 5 minutes: Used to train routing optimization models
  • ✅ Opt-out available: email privacy@agentlify.co

What we DON'T collect:

  • ❌ IP addresses (not logged or stored)

2.3 Agent Execution Data

When you use Agentlify Agents, we collect and store execution data to provide full observability into your agent runs:

  • Execution ID, agent ID, agent name, and timestamp
  • Step-by-step execution details: step name, model used, token counts, cost, and latency per step
  • Input messages and final output (stored for your debugging and inspection)
  • Execution status (completed, failed, timeout)
  • Tool/skill invocations and their results

Purpose: This data is stored so you can debug, inspect, and replay agent executions. You can view run timelines, export runs as JSON/CSV, and delete runs at any time from your dashboard.

Legal basis: Contract performance, legitimate interests (providing the service you requested)

2.4 Payment Information

  • Processed securely by Stripe
  • We do NOT store full credit card numbers or CVV codes

3. How We Use Your Information

  • Service Delivery: Authenticate requests, route to AI providers, calculate billing
  • Billing: Process payments, generate invoices, tax compliance
  • Analytics: Service optimization, performance monitoring (aggregated data only)
  • Communication: Service notifications, support responses

4. Data Sharing

4.1 AI Model Providers

We share your API requests with:

Important: Each provider has their own data policies. We recommend reviewing them.

4.2 Service Providers

  • Firebase/Google Cloud: Hosting, database, authentication
  • Stripe: Payment processing

5. Data Security

  • ✅ TLS 1.3 encryption in transit
  • ✅ Firestore data encrypted at rest
  • ✅ API keys stored using Google Cloud KMS
  • ✅ PCI-DSS compliant payment processing
  • ✅ 24/7 security monitoring

6. Data Retention

Data TypeRetention Period
Account dataActive + 90 days after deletion
Detailed usage analytics14 days
Aggregated statistics2 years (anonymized)
Billing records7 years (legal requirement)
API request/response content5 minutes, then used for training (opt-out available)
Agent execution runs30 days (user can delete anytime, or export before expiry)

7. Your Rights (GDPR & CCPA)

Right to Access

Request a copy of your data in JSON format

Right to Deletion

Delete your account anytime via dashboard or email

Right to Debug & Export Agent Runs

View full execution timelines, inspect step-by-step results, and export agent runs as JSON, JSONL, or CSV from your dashboard

To exercise your rights, email: privacy@agentlify.co

8. Training Data Clarification

We DO use your data to train routing models

  • ✅ API requests & responses stored for 5 minutes
  • ✅ After 5 minutes: Used to train routing optimization models
  • ✅ We train: Routing intelligence, cost optimization, performance prediction
  • ❌ We DON'T train: General-purpose AI models (like GPT/Claude)
  • ❌ We DON'T sell or share training data with third parties

Opt-out: Email privacy@agentlify.co to opt out. Note: May affect routing quality.

AI Providers: OpenAI, Anthropic, etc. have their own training policies. Check with each provider.

9. California Privacy Rights (CCPA)

We do NOT sell your personal information.

California residents have rights to:

  • Know what data is collected
  • Delete personal information
  • Opt-out of sale (N/A - we don' sell data)
  • Non-discrimination for exercising rights

10. Children's Privacy

Agentlify is not intended for users under 18 years of age. We do not knowingly collect data from children.

11. Changes to This Policy

  • Updates notified via email or dashboard
  • 30-day notice for material changes
  • Continued use constitutes acceptance

12. Contact Us

By using Agentlify, you acknowledge that you have read and understood this Privacy Policy.