Privacy Policy
Last Updated: November 7, 2025
Training Data Transparency
API content stored 5 minutes, then used to train routing models (opt-out available)
Limited Storage
Content stored only 5 minutes for training, then deleted
Full Transparency
Complete visibility into what data we collect and why
Your Data, Your Control
Delete your account and data anytime
1. Introduction
ModelPilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI model routing service.
2. Information We Collect
2.1 Account Information
What we collect:
- Email address (from Google OAuth or direct login)
- Display name (from Google profile)
- Firebase User ID (unique identifier)
Legal basis: Contract performance, legitimate interests
2.2 Usage Data & Training
Metadata we collect:
- Timestamp, model selected, token counts, latency, cost
- Success/failure status, router ID used
- Dashboard activity (page views, feature usage)
API Content (for training):
- ✅ API request content (prompts, messages) - stored 5 minutes
- ✅ API response content (completions, text) - stored 5 minutes
- ✅ After 5 minutes: Used to train routing optimization models
- ✅ Opt-out available: email privacy@modelpilot.co
What we DON'T collect:
- ❌ IP addresses (not logged or stored)
2.3 Payment Information
- Processed securely by Stripe
- We do NOT store full credit card numbers or CVV codes
3. How We Use Your Information
- Service Delivery: Authenticate requests, route to AI providers, calculate billing
- Billing: Process payments, generate invoices, tax compliance
- Analytics: Service optimization, performance monitoring (aggregated data only)
- Communication: Service notifications, support responses
4. Data Sharing
4.1 AI Model Providers
We share your API requests with:
- OpenAI (privacy policy)
- Anthropic (privacy policy)
- Google AI (privacy policy)
- OpenRouter (privacy policy)
Important: Each provider has their own data policies. We recommend reviewing them.
4.2 Service Providers
- Firebase/Google Cloud: Hosting, database, authentication
- Stripe: Payment processing
5. Data Security
- ✅ TLS 1.3 encryption in transit
- ✅ Firestore data encrypted at rest
- ✅ API keys stored using Google Cloud KMS
- ✅ PCI-DSS compliant payment processing
- ✅ 24/7 security monitoring
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Active + 90 days after deletion |
| Detailed usage analytics | 14 days |
| Aggregated statistics | 2 years (anonymized) |
| Billing records | 7 years (legal requirement) |
| API request/response content | 5 minutes, then used for training (opt-out available) |
7. Your Rights (GDPR & CCPA)
Right to Access
Request a copy of your data in JSON format
Right to Deletion
Delete your account anytime via dashboard or email
To exercise your rights, email: privacy@modelpilot.co
8. Training Data Clarification
We DO use your data to train routing models
- ✅ API requests & responses stored for 5 minutes
- ✅ After 5 minutes: Used to train routing optimization models
- ✅ We train: Routing intelligence, cost optimization, performance prediction
- ❌ We DON'T train: General-purpose AI models (like GPT/Claude)
- ❌ We DON'T sell or share training data with third parties
Opt-out: Email privacy@modelpilot.co to opt out. Note: May affect routing quality.
AI Providers: OpenAI, Anthropic, etc. have their own training policies. Check with each provider.
9. California Privacy Rights (CCPA)
We do NOT sell your personal information.
California residents have rights to:
- Know what data is collected
- Delete personal information
- Opt-out of sale (N/A - we don' sell data)
- Non-discrimination for exercising rights
10. Children's Privacy
ModelPilot is not intended for users under 18 years of age. We do not knowingly collect data from children.
11. Changes to This Policy
- Updates notified via email or dashboard
- 30-day notice for material changes
- Continued use constitutes acceptance
12. Contact Us
- Privacy questions: privacy@modelpilot.co
- Data Protection Officer: dpo@modelpilot.co
By using ModelPilot, you acknowledge that you have read and understood this Privacy Policy.